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Frequently Asked Questions
Products & Availability
You’ll find a detailed size chart on every product page, making it easy to choose the perfect fit for life on and off the water.
Absolutely. Many pieces come in multiple colors and sizes so you can match your style to your adventures.
Yes – our most popular pieces often return. Sign up for “Back in Stock” alerts to be the first to know.
Every item purchased from our official website or authorized Saxdor dealers is 100% genuine – designed by us, for our community.
Ordering & Payment
Simply select your style, size, and color, add to cart, and follow the checkout steps – your Saxdor lifestyle is just a click away.
We accept major credit cards, debit cards, and other secure payment options for a smooth and safe checkout.
We process orders quickly to get them to you faster, but if you need changes, contact our customer service as soon as possible.
Shipping
We ship worldwide – bringing the Saxdor lifestyle to every shore.
Choose standard or express shipping at checkout. Timelines depend on your location, and estimated delivery dates are shown before you confirm your order.
Shipping costs vary by location and method – you’ll see the exact amount before you complete your purchase.
Once your order ships, we’ll send you a tracking link so you can follow it all the way to your door.
Returns & Exchanges
Yes – if it’s unused, unwashed, and in original condition, you can return or exchange it within our return period.
Once we receive your item, we aim to process it within a few business days and refund your original payment method.
Contact us right away – we’ll make it right with a replacement or refund.
Care & Maintenance
Every item comes with care instructions. Follow them to keep your Saxdor pieces looking sharp and ready for adventure.
Yes – our apparel is covered for manufacturing defects. Reach out to our team for more details.
Customer Service
You can reach us via email or through our website’s contact form. We’re here to help.
Yes – we’re happy to connect with you on our official social channels. For order-specific questions, we recommend contacting us directly.
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